Return and Refund Policy

At Hauteamore, we’re committed to making your shopping experience smooth and enjoyable. We take great care to ensure you receive high-quality products, but we also understand that preferences for fit and fabric can vary. That’s why we offer easy exchanges and returns within 24-48 Hours of receiving your order!

We want you to be completely satisfied with your purchase! Please read our return and refund guidelines below:

Eligibility for Returns & Refunds

• Returns and refunds are only eligible if you receive a wrong product or a damaged product.
• You must contact us within 24-48 Hours of receiving the product to request a return or refund.
• In order to process your return request, you must provide an unboxing video showing the product and its condition at the time of delivery. Without this video, we will not be able to process your return or refund request.

Exchanges

• If you wish to exchange the size of the product, the item must be in brand-new condition, unused, and with the tags still attached.
• The exchange request must also be made within 24-48 Hours of receiving the product.

How to Request a Return/Refund or Exchange

1. Take an unboxing video of the product when it arrives, showing the product condition clearly.
2. Contact us within 24-48 Hours of receiving the product to initiate a return, refund, or exchange.
3. Email us at: hauteamore1@gmail.com with your request and the unboxing video attached.

Please note that we can only process returns, refunds, or exchanges if the conditions above are met. If any of these conditions are not followed, your request may be rejected.

Thank you for your understanding and cooperation!